Shipping policy
1. Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and the weight of your order. Available shipping methods include:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1-2 business days)
2. Processing Time
Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotional events.
3. Shipping Locations
We currently ship to the following locations: United States, Canada. If your location is not listed, please contact our customer service for assistance.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
5. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 business days so we can assist you in resolving the issue.
6. International Shipping
For international orders, additional duties, taxes, and customs fees may apply and are the responsibility of the customer. Delivery times may vary based on customs processing.
7. Return Policy
For information on returns and exchanges, please refer to our Return Policy.
8. Customer Support
If you have any questions regarding our shipping policy, please feel free to reach out to our customer support team at support@3ternalflow.com
Thank you for shopping with us!